Frequently Asked Questions

We recommend a comprehensive eye exam every 1-2 years for adults with no known vision problems. Children should have their first eye exam at 6 months, again at age 3, and before starting school. Adults over 60 or those with chronic conditions like diabetes should have annual exams.

Please bring your current glasses or contact lenses, a list of any medications you're taking, your insurance information, and any previous eye exam records if available.

Yes, we accept most major insurance plans including NHIS, Glico, SIC Life, and others. Please contact our front desk team to verify your specific coverage before your appointment.

A standard comprehensive eye exam takes approximately 45-60 minutes. This includes vision testing, refraction, eye health evaluation, and consultation with your optometrist.

Yes, we offer emergency eye care services during business hours. If you experience sudden vision loss, eye injury, or severe eye pain, please call us immediately at +233 (0) 30 294 8374.

Yes, many children can successfully wear contact lenses. The appropriate age depends on the child's maturity level and ability to handle proper lens care.

An optometrist (OD) provides primary vision care, including eye exams, prescribing glasses and contact lenses, and detecting eye diseases. An ophthalmologist (MD) is a medical doctor who specializes in eye and vision care, including performing surgery.

Yes, for most single-vision prescriptions, we offer same-day glazing service. Bifocal and progressive lenses typically require 24-48 hours.